Privacy Policy
Effective Date: September 17, 2026
INTRODUCTION
Luxlink Import & Export Inc. respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website, contact us, communicate with us by SMS, or purchase or inquire about our products and services.
INFORMATION WE COLLECT
We may collect information that you provide directly to us, including your name, business or organization name, email address, telephone number, country, billing or transaction information, product or service interests, shipment information, inquiry details, and messages you submit.
For SMS communications, information collected may include your telephone number, name if voluntarily provided or associated with your telephone number, message content, opt-in and opt-out status, and the date and time of communications, consistent with the supplied SMS communications policy.
HOW WE USE INFORMATION
We may use personal information to respond to inquiries, provide products and services, process transactions, coordinate orders and shipments, provide customer support, communicate about transactions, maintain business records, protect our website and operations, comply with applicable legal obligations, and manage communication preferences.
SMS information is used to provide communications you have consented to receive, respond to inquiries, provide customer care, send applicable notifications or confirmations, and administer opt-in and opt-out requests.
SMS CONSENT AND COMMUNICATIONS
If you voluntarily opt in to receive SMS messages from Luxlink Import & Export Inc., we may send messages related to customer care, inquiries, orders, shipments, confirmations, and other communications covered by your consent.
Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. After opting out, you will no longer receive SMS communications unless you opt in again.
Consent to receive SMS messages is not a condition of purchasing products or services.
SHARING OF SMS INFORMATION
We do not sell or rent your SMS consent information. SMS consent is not shared with third parties for their marketing or promotional purposes. The supplied SMS communications policy expressly provides that SMS consent is not shared with third parties.
SERVICE PROVIDERS
We may use service providers where reasonably necessary to operate our business, website, payments, communications, technology, shipping, logistics, or other business functions. These providers may process information as necessary to perform services for us, subject to applicable contractual and legal requirements. SMS consent information will not be shared with third parties for their marketing or promotional purposes.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies necessary for website functionality, security, analytics, and user experience. Available controls may depend on the technologies implemented on the final website.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal obligations.
YOUR CHOICES
You may contact us to ask questions about your personal information or communication preferences. Rights concerning personal information may vary according to your location and applicable law.
CHILDREN'S PRIVACY
Our website and services are not directed to children, and we do not knowingly seek to collect personal information from children through the website.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Luxlink Import & Export Inc. is not responsible for the privacy practices of independently operated third parties. We encourage users to review the applicable privacy policies before providing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal obligations, or services. Changes will be posted with an updated effective date.
CONTACT US
Questions about this Privacy Policy or our privacy practices may be submitted to Luxlink Import & Export Inc. through the Contact Us form on our website.